Last Updated: February 4, 2026
Welcome to Wedding Planner. These Terms of Service ("Terms") govern your access to and use of our wedding planning platform and services. By accessing or using our services, you agree to be bound by these Terms.
Our service provides tools for wedding planning, guest management, budget tracking, task coordination, and payment processing for wedding-related services.
To use certain features of our service, you must register for an account. You agree to:
Provide accurate and complete information during registration
Maintain the security of your account credentials
Notify us immediately of any unauthorized access to your account
Be responsible for all activities that occur under your account
Wedding Planner provides the following services:
Guest list management and RSVP tracking
Budget tracking and expense management
Task planning and timeline coordination
Partner and vendor collaboration tools
Public wedding website hosting
Payment processing for wedding tickets and contributions
4.1 Payment Processing: We use Stripe as our payment processor. By enabling payment features, you agree to comply with Stripe's terms of service and connected account agreement.
4.2 Wedding Tickets: You may configure ticket prices for your wedding guests. Payment processing fees and applicable taxes will be calculated at the time of transaction.
4.3 Platform Fees: Currently, our platform is provided free of charge for wedding planning services. We reserve the right to introduce fees in the future with at least 30 days notice.
5.1 Wedding Ticket Refunds: Refund policies for wedding tickets are determined by the wedding organizer (you, the user). As the organizer, you are responsible for:
Clearly communicating your refund policy to guests before they purchase tickets
Processing refund requests in accordance with your stated policy
Handling disputes directly with your guests
5.2 Recommended Refund Policy: We recommend the following refund policy for wedding tickets:
Full refund: Cancellation more than 60 days before the wedding
50% refund: Cancellation 30-60 days before the wedding
No refund: Cancellation less than 30 days before the wedding
Exception: Full refund for emergency circumstances with documentation
5.3 Platform Refunds: If we introduce platform fees in the future, refunds will be provided:
Full refund if cancellation occurs within 14 days of purchase
Pro-rated refund for annual subscriptions cancelled before expiration
No refund for completed services or after the wedding date has passed
5.4 Processing Refunds: Refund requests should be submitted through your account settings or by contacting our support team. Approved refunds will be processed within 5-10 business days to the original payment method.
5.5 Stripe Fees: Please note that Stripe payment processing fees are non-refundable and will be deducted from any refund amount.
You agree not to:
Violate any applicable laws or regulations
Infringe on the intellectual property rights of others
Upload harmful, offensive, or inappropriate content
Attempt to gain unauthorized access to our systems
Use the service for fraudulent purposes
Share your account credentials with others
You retain all rights to the content you upload to our platform (photos, guest lists, etc.). By using our service, you grant us a license to use, store, and display this content solely for the purpose of providing our services.
All rights to the Wedding Planner platform, including but not limited to software, design, trademarks, and documentation, are owned by us and protected by intellectual property laws.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our service, you consent to the practices described in our Privacy Policy.
To the maximum extent permitted by law, Wedding Planner shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.
We are not responsible for any issues arising from third-party services (including Stripe), technical failures, or circumstances beyond our reasonable control.
You may terminate your account at any time through your account settings. We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent activity.
Upon termination, your right to access the service will cease immediately. We may retain certain information as required by law or for legitimate business purposes.
We may update these Terms from time to time. We will notify you of significant changes via email or through a notice on our platform. Your continued use of the service after such changes constitutes acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to its conflict of law provisions.
If you have any questions about these Terms of Service, please contact us:
Company Information
Company Name: Tischhauser Solutions
Legal Form: Einzelfirma
Owner: Philipp Tischhauser
Address:
Binzstrasse 1
9242 Oberuzwil
Switzerland
Contact:
Email: support@ellie.wedding
For payment and billing issues regarding your wedding planning account, please contact our support team.